Above all else, your health and the health of our team is our #1 priority. Before entering the building, we encourage everyone to use the alcohol dispenser located just outside our front door. Another one is located for everyone leaving the building and yet another one is located on the front desk.Additionally, we have greatly increased the frequency of cleaning in our common areas (including our guest bathroom, our front desk, our tea station, luggage room, administration office, our lobby, our outdoor dipping pool and sundeck area, and garden). Multiple times throughout the day we pay special attention to wiping down the elevator and its buttons, the common doorknobs, and hallway floors. Extra care is taken between each visitors stay in our apartments, using cleaning products with protocols that are deemed effective according to the CDC. Except in the case of an emergency, guests are guaranteed that no one from our staff will enter their apartment during their entire stay if that is their desire. Lastly, beyond normal cleanings included in your stay, guests are able to request extra cleanings if desired.

No. Please just let us know when you will be arriving. Our doormen are available outside of our office hours and will be able to show you to your apartment at any time.

The Loft 2B has 2 beds: a queen-sized bed that is located in an open loft and a king-sized bed in the bedroom. The spaces are separated by a translucent glass wall.

Additionally, the Loft 1B has 2 beds, as well, but it is an open loft, i.e. there is no wall separating the main bedroom from the loft area where the second bed is located.

Most of our other apartments have pull-out sofa beds for additional guests.

You are able to check into your apartment by 2 pm. You will need to check out of your apartment by 11am.

Yes. If we are able to accommodate your early arrival or late departure because we do not have another person coming into the apartment, we will do this at no charge.

If you want to guarantee a check-in early/check-out late, you would have to book that night, as well.

Yes, we have a secured storage area where you can leave your bags at no charge.

The voltage in Argentina is 220 volts, which is similar to Europe. The United States, by comparison, has an electricity voltage of 110V. In addition, the wall socket is different than the ones in the United States.

No. There are 3 gyms in the immediate area that offer daily and weekly passes.

From half a block to a few blocks away from the building.

We DO NOT recommend changing for Argentine pesos before your trip since you will get an unfavorable rate in your home country. You can change enough currency to get you to the city center at the airport (if this is even necessary). For the best rate at the airport, DO NOT exchange currency at the Global Exchange desk. Their rates are terrible. If you need to change at the airport, change at Banco Nación as you exit customs.

At Poetry, we can exchange USD into local Argentine pesos at the current exchange rate. There are also ATM machines within 2 blocks of the building where you can withdraw local currency. If you choose this option, you should alert your banking institution prior to traveling that you will be in Argentina and will be accessing your cards. There will be a banking fee and currency spread paid in this transaction.

Yes, you can walk to San Telmo in approximately 40 minutes.

Yes. Palermo is huge and is divided in many different sub-neighborhoods. Parts can be reached in 10 minutes by foot, others are approximately 20-25 minutes away.