What are your cleaning and hygiene procedures in light of the COVID-19 pandemic?
Above all else, your health and the health of our team is our #1 priority. Before entering the building, we encourage everyone to use the alcohol dispenser located just outside our front door. Another one is located for everyone leaving the building and yet another one is located on the front desk.Additionally, we have greatly increased the frequency of cleaning in our common areas (including our guest bathroom, our front desk, our tea station, luggage room, administration office, our lobby, our outdoor dipping pool and sundeck area, and garden). Multiple times throughout the day we pay special attention to wiping down the elevator and its buttons, the common doorknobs, and hallway floors. Extra care is taken between each visitors stay in our apartments, using cleaning products with protocols that are deemed effective according to the CDC. Except in the case of an emergency, guests are guaranteed that no one from our staff will enter their apartment during their entire stay if that is their desire. Lastly, beyond normal cleanings included in your stay, guests are able to request extra cleanings if desired.